Resume

More than 20 Years of GCC experience in ERP Implementation, System maintenance, support and Data management in core Retail Sector. Expert in Branding & Creative Design, Social Media Marketing & Management, SEO and other Digital Marketing.

Sumary

Binu Khan

A bright, talented and ambitious IT Professional with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in Retail Business Support, diagnosing Hardware & Software problems and to ensure that quality solutions meet business objectives.

  • Dubai, United Arab Emirates
  • hello@binukhan.com

Education

Diploma in Global Software Engineering

2000 - 2002

Sprint Technologies Pvt. Ltd.

Specialized in Visual Basic, SQL Server, PHP, MySQL, JAVA

Professional Certifications

2003 - 2005

Sprint Technologies Pvt. Ltd.

MCSE, CCNA, ITIL v4, Hardware Maintenance & Networking

Highlights of Qualifications

  • More than 18 Years of GCC experience in Cloud based ERP Implementation, support and Inventory Management in core Retail Sector.
  • Implementation of Mobile App, E-Commerce Portal & WMS Systems.
  • Implementation of Restaurant Management System (Accounts, Inventory with Recipe Management, POS, Wireless Order Taking and Call Centre).
  • Excellent knowledge in Retail & Wholesale Business Processes.
  • Work experience in ERP Development & Sales Administration.
  • Work experience in Production & Distribution
  • Excellent knowledge in Business Intelligence Reporting.
  • Experience in working on Domain controller, VMware, Exchange Server, Firewalls.
  • Experience in Antivirus and Backup Solutions (Acronis)
  • Website Design
  • Branding & Creative Design
  • Social Media Marketing & Management
  • Search Engine Optimization etc.

Professional Experience

Freelance IT Professional

2019 - Present

Dubai, United Arab Emirates

  • ERP Implementation, Mobile App & E-Commerce Portal Management
  • Web Design, UX/UI Designs, Digital Marketing
  • CCTV, Access Control, Server, PC, POS, Mobility Solutions Support

Head of IT & Inventory

2016 - 2018 - 2 Years

FMART RETAILS, Dubai, UAE

  • Installation and maintenance of IT equipment including (but not restricted to) Workstations, Laptops, Printers, Scanners, POS Machines, Barcode Printer, Pos Printer, Portable Data Terminal , Weighing Scales etc.
  • Managing retail management dashboards and data analytics.
  • Provide full technical support in: Server Management, Data Communications Management,Network Security Management, Network Management and Remote Access Management.
  • Lead and coordinate the work of IT TEAM / IT Asset Procurement & IT Budgeting.
  • Maintaining Mobile App, Website and Email accounts across the company.
  • Engage in IT/Telecom related projects, manage vendors & Project team as and when required.
  • Supervise the control stock of Hardware and IT equipment maintained by the company, review asset register and recommend changes periodically.
  • Training new employees on ERP Modules (Inventory, Finance, HRMS, Fixed Assets and Point of Sales)

IT Manager

2016 - 2018 - 2 Years

ROSEBERRY SUPERMARKET LLC, Dubai, UAE

Divisions: ROSEBERRY SUPERMARKET (Luxury Supermarket Chain across UAE), Mezbaan Hyderabad Restaurants, Copper Chimney Restaurant, Kabab Al Bustan, Sushi Day, Chicken on the Loose.

IT Manager

2005 - 2016 - 10 Years

FAMILIES SUPERMARKET CO. LLC, Dubai, UAE

Divisions: FAMILIES SUPERMARKETS, FMART CONVENIENT STORES. FMART INDIA Pvt. Ltd. Emaco Investments, Emaco Catering.